Why your CRA might owe you money; Airlines continue to deny compensation claims: CBC’s Marketplace cheat sheet

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Nearly 9 million Canadians have $1.4 billion in unpaid CRA checks – could you be one of them?

Good news from the Canada Revenue Agency for a change? Now that’s a treat.

Over the next month, the CRA says, it will begin sending out reminders to tens of thousands of Canadians to let them know they have money owed to them that they have yet to claim.

On Monday, the Communications Regulatory Agency said it had nearly $1.4 billion in unpaid checks on its books, some outstanding since 1998. As of May, 8.9 million Canadians had some type of unpaid check attached to their names. The tax agency said the average amount owed is $158.

While the CRA deals with billions of dollars in taxes and deductions each year, it doesn’t make it all in the hands of Canadians who are entitled to them, mostly because people have lost checks or changed addresses, meaning they never received them. first place.

“We want to make sure this money ends up where it belongs. In the pockets of taxpayers!” The tax agency said.

The CRA said it will soon notify nearly 25,000 recipients of the Canadian Child Benefit and related provincial/regional programmes, the GST/HST credit and Alberta Energy Tax refunds if they are eligible, and will notify another two groups of 25,000 people in November and May 2023.

But if you think you might be one of those lucky Canadians, you might want to be more proactive. Read more

You can check if you have unpaid payments from the Canada Revenue Agency by logging in or registering for a CRA account online. (Graham Hughes/The Canadian Press)

Customers are screaming like Air Canada, WestJet continues to deny certain compensation claims despite new guidance

Judging from a lot of anecdotal evidence, flying has been causing some headaches lately.

Long flight delays and crew shortages have caused chaos at many Canadian airports.

But a recent decision by the Canadian Transportation Agency (CTA) was supposed to help clear the air of frustration at least once: rules around flight compensation.

When issuing a decision in the WestJet case on July 8, the transport regulator made it clear that, in general, airlines could not refuse to compensate passengers for flight disruptions caused by crew shortages.

However, that clarification only enraged some passengers, including Frank Michel, who was refused compensation by Air Canada, and Jennifer Beach, who was rejected by WestJet, due to crew shortages, restrictions and safety concerns.

“It’s an insult,” Michel said of Marquez, Sask.

Under federal rules, airlines only have to pay compensation — up to $1,000 per passenger — if the flight disruption is under the airline’s control and is not safety related.

WestJet and Air Canada both declined to comment on individual cases, but both said they were complying with federal air passenger regulations. WestJet said safety is its top priority. Air Canada said airlines should not be penalized for canceling flights for safety reasons.

But Michel says the company doesn’t stick to the rules.

“The CTA has already made it clear that crew restrictions are not an acceptable excuse,” he said. “It’s not a safety issue. It’s a management issue. You have to manage your resources.” Read more

Air Canada has refused to compensate Lee and Frank Michel of Marquis, Sask, after a June flight disruption left them sleeping on the airport floor. (Frank Michel)

You tip your hairdresser but what about your mechanic? It might just be a matter of time

Perhaps you are mentoring the person cutting your hair. Should you do the same with the person who repairs your car?

Customers are increasingly seeing the option of rewarding card payment machines in industries where tipping was previously not a part of the cost, from auto shops to fast food giants.

The phenomenon, dubbed “tip creep,” is leaving a bad taste for some consumers, who have vented online asking if they want to pay an extra 15 percent or more on top of the price of a takeaway pizza, oil change or propane tank refill.

“Tipping is spreading to a lot more places nowadays so we were never asked to tip, it now seems to be more common,” says Simon Beck, associate professor at the University of Victoria’s Gustafson School. Entrepreneurs looking for tipping practices.

With customers shifting away from carrying cash, it’s easier than ever for a business to ask for a little extra cash by adding an automatic prompt—what psychologists call a “tip alert”—to their card payment machine.

Inflation may also play a factor. Business owners, for example, might see the addition of the tip button as a way of capitulating to workers’ demands for higher wages without necessarily affecting their bottom line.

“We’re still seeing a lower price for the stickers, and we’ll keep buying the product, and then add 10 to 20 percent after that — it can be frustrating, but people still do it, and it’s often cheaper for a company than it is to read more,” Beck said.

Do you have a swell story you’d like to share? Email us at marketplace@cbc.ca

With fewer customers carrying cash, companies are moving away from the traditional tip jar on the counter to add a tipping option on their card payment machines. Here, a tip jar is photographed at a Vancouver cafe on April 30, 2019. (Jan Zechki/CBC)

What also happens?

Cineplex reports quarterly profit of $1.3 million – a first since the pandemic began
11 million people watched a movie at Cineplex during the quarter, up from 1 million last year.

Polio has largely disappeared, thanks to vaccinations. So why is it now back in more countries?
Infections and sewage samples in the UK, US and Israel point to challenges in eliminating the virus globally.

Climate change is harming our mental health. These researchers want to help
Scientists across Canada are trying to learn enough about climate anxiety to prevent and treat it.

The market needs your help

the shop Celebrating its fiftieth season and you are invited to celebrate with us! Join us for a live taping in Toronto where you’ll get a sneak peek at this fall’s episode launch. Prizes and light refreshments will be available, but tickets are limited. Register here

Have you traveled recently and noticed that your hotel no longer offers the services they used to, such as breakfast or daily housekeeping? We’d love to hear about the products and services that you think companies are “stinging on.” Email us at marketplace@cbc.ca

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