As flight delays and lost baggage cause havoc with summer travel plans, Air Canada advises travelers on the amount of time they should leave between connecting flights.
After Air Canada cut its summer schedule by more than 15 percent last week, they also increased the minimum recommended length of time between connecting flights.
“We’ve reorganized flights to give customers more time to catch up on their flights. Additionally, we’ve introduced policies so customers can change flights or get ready early at no cost if that gives them more connection time,” said Air Canada spokesperson Peter Fitzpatrick. For CTV News Toronto.
For those who fly internationally, and connect via Toronto, the airline has increased the amount of time they suggest between connecting flights in most scenarios by 30 minutes.
Here is the minimum length of time Air Canada recommends for new bookings for travelers connecting through Toronto Pearson International Airport.
For travelers connecting in Toronto for travel within Canada, Air Canada now recommends a minimum of 40 minutes to catch your second flight.
Air Canada suggests at least 1 hour 10 minutes for travelers from another Canadian city to Toronto before heading to the US
In the reverse scenario, when traveling from the US to Canada with a connection in Toronto, a minimum of 1 hour 40 minutes is recommended.
For passengers arriving from another Canadian airport connected in Toronto before heading to any other overseas destination, the airline suggests a 60-minute connection.
Sixty minutes is also recommended for travelers traveling via Toronto from the United States to an international destination.
The minimum connection time for an international traveler arriving in Toronto before heading to another Canadian destination is somewhat more technical. Air Canada generally suggests 1 hour 15 minutes, but there is a 2 hour recommendation through September 6, 2022 for anyone arriving in Toronto and traveling to Montreal from the following cities: Bogota, Doha, Dubai, Grand Cayman, Mexico City, Puerto Plata, Punta Cana and San Jose and Santa Clara, Santiago, Seoul, Shanghai and Port of Spain.
International travelers bound for the US via Toronto are suggested to leave 1 hour 25 minutes between flights.
For a traveler coming from abroad heading to an international destination, 60 minutes to connect via Pearson is suggested.
What happens if I miss my flight?
When a flight is more than three hours late or canceled, Air Canada will rebook a passenger on the next available flight on a “reasonable route” from the same airport. The rebooked flight will be within 48 hours of the end of the event that caused the delay or cancellation, the rules state.
In scenarios where multiple flights on the itinerary are delayed, causing a domino effect that results in lost flights, eligibility for compensation is based on disruption being the most significant contributing factor.
Ultimately, the airline will determine if the delay is within Air Canada’s control. For example, if additional time is required for a food or crew error, it will be within Air Canada’s control. But, if there is a maintenance issue or weather related disturbance, the passenger will not be eligible for compensation.
Compensation for delay and cancellation is calculated based on your time of arrival at the final destination. For delays of between 3 and 6 hours, the passenger will be eligible for $400. When delays rise to between 6 and 9 hours, that amount of money rises to $700. Delays of 9 hours or more are up to $1,000.