‘Away from the finish line’: 44% of flights from Pearson Airport last week left on time

One week after Toronto’s Pearson International Airport was named the world’s worst airport due to flight delays, the Greater Toronto Airports Authority (GTAA) says the travel center is taking steps to rehabilitate its reputation.

During the first week of August, 44 percent of flights departed on time, according to the Public Authority for Civil Aviation. That’s higher than the average of 35 percent of flights that departed on the weekly date in July.

Flight delays were so bad last month – 57 per cent of all departing flights were delayed between June 1 and July 24 – that Pearson drew attention in major international publications, including the New York Times, Wall Street Journal and the BBC.

But August is showing some improvement. Last week, 82 percent of passengers were able to pass through security in less than 15 minutes, according to Air Transport Security Canada data — a 1 percent improvement from July.

While this is a step in the right direction, travelers should not expect a rapid return to the status quo, GTAA President and CEO Deborah Flint told reporters Friday.

“We are on the path to restoring the predictability and reliability of air travel, but we are actually far from the finish line,” Flint said.

Watch | Toronto’s Pearson International Airport has been ranked as the worst airport in the world for flight delays:

Pearson ranked Toronto the worst airport in the world in terms of delays

Toronto’s Pearson International Airport has been ranked as the worst airport in the world for flight delays. Amid the travel chaos, travelers continue to share complaints on social media while tour groups fear the publicity will affect travel to Canada.

Canada’s busiest airport took a hit to its reputation this summer as travel surged for the first time since the COVID-19 pandemic in 2020. Social media has been awash with disgruntled passengers sharing their experiences, with one person going so far as to call the airport a ‘special circle of hell’. “.

The airport responded with new digital tools designed to reduce wait times. Currently, travelers can fill out customs forms online 72 hours before their departure instead of standing in line in front of machines at the terminal. They can also access live safety wait times on the GTAA website.

Flint noted that the first week of August saw improvements in other areas of the airport’s operations as well.

Passengers on 19 flights were prevented from disembarking on time due to a lack of space in the customs hall last week, down from an average of 60 flights a week for the whole of July.

The average wait time for baggage has been reduced by three minutes for both domestic and international flights.

Present28:53Travelers continue to struggle against wait times and cancellations at airports, but experts say there won’t be relief anytime soon

Travelers continue to struggle with long waits, delays and flight cancellations as they attempt to fly this summer. These challenges prompted Air Canada to cancel its flights throughout the summer. For Jane McDougall, that meant she had to sleep on the airport floor. Now she tells guest Rosemary Barton that she’s calling for action; Travel expert Scott Keys discusses how people can be better prepared; Monette Bacher, chair of the Canadian Airports Council, says global travel likely won’t improve any time soon.

Flint said that at some point in the “near future,” passengers will be able to reserve their spot in security lines before they arrive at the airport.

While she will not commit to any specific waiting time targets, Flint said she is confident the airport will recover.

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